SERVICE AREA
Max Pools in WESTLAKE HILLS
Austin, Westlake Hills, Bee Cave, Lakeway, Dripping Springs, Spicewood, Driftwood, Buda, and Round Rock.
One owner, one crew, 8+ years serving Austin, TX metro
Built for the hillside, not just the backyard
Westlake Hills sits on rolling, hillside terrain west of downtown Austin, and the pools reflect the terrain. Lots here tend to be larger and custom-built, often with pools designed around a slope rather than a flat backyard, which brings in retaining walls, multi-level decking, and drainage considerations that a flat-lot pool never has to account for. Many homes in this area also sit within deed-restricted or HOA-managed communities, which shapes what any future construction project can and cannot do before it ever reaches a permit.
Larger, custom pools on hillside lots
A pool built into a hillside carries more structural complexity than a pool on a flat lot. Retaining walls, terraced decking, and engineered drainage around the pool shell all affect how water moves around the structure during heavy rain, and that runoff pattern matters for long-term maintenance. Water finding its way under coping or decking on a slope can undermine a structure over years in ways that are much less likely on a flat lot, so equipment placement and drainage get closer attention on hillside properties.
Custom pools in Westlake Hills also tend to run more elaborate equipment packages, water features, spillover spas, in-floor cleaning systems, expanded lighting, than a standard subdivision pool. More features generally means more potential points of failure, which is part of why equipment familiarity across multiple manufacturer lines (Fluidra, Hayward, Jandy, Waterway, and Zodiac) matters more here than on a simpler backyard setup.
Views are also a factor in how these pools are used and designed. A pool built to frame a Hill Country view often sits closer to the edge of a lot, with landscaping and hardscape chosen to preserve sightlines. That design choice can put equipment pads in less convenient, more visually screened locations, which is worth knowing in advance so access does not become a recurring friction point on service days.
Established tree canopy is another feature of many Westlake Hills lots, since the area has been built out for longer than the newer western suburbs. Mature live oaks and other shade trees keep backyards cooler through the summer, which is pleasant for homeowners but adds leaf and pollen debris load to the pool through spring and fall, factored into the skimming routine on wooded lots.
HOA and deed-restriction considerations
Many Westlake Hills properties fall under an HOA or a deed-restricted community, and those bodies frequently have specific rules on fencing, screening, exterior equipment visibility, and construction timelines. None of that changes the day-to-day maintenance work, but it does matter for the construction side. Existing maintenance clients considering a build in this area should expect an HOA approval step in the process, and that step is worth starting early rather than after design work is already finished.
Some Westlake Hills HOAs also restrict visible equipment or require specific screening materials around a pool pad, which affects how a renovation or new build is laid out from the start. Knowing those restrictions before design work begins avoids a redesign later in the process.
Older, established Westlake Hills neighborhoods sometimes predate the current HOA structure entirely, and in those cases the deed restrictions on file with the county carry more weight than any active homeowner association. Either way, the practical effect for a construction project is the same: check what governs the property before finalizing a design, not after.
Weekly maintenance built for larger systems
Weekly maintenance plans are priced depending on pool size and equipment, and larger custom pools with expanded equipment packages generally sit at the higher end of that range. Each visit covers water testing and balancing, skimming and brushing, filter checks, and an equipment walk-through, which matters more on a system with a spa, water feature, or in-floor cleaner than on a simple rectangular pool, since there is more equipment that can quietly drift out of adjustment between visits.
Terraced or multi-level pool decks also collect debris differently than a flat surround, with wind and rain sometimes carrying leaves and sediment down from higher ground onto lower deck levels and into the pool. That pattern is factored into the skimming and brushing routine on hillside properties.
A spa attached to the main pool, common on Westlake Hills builds, effectively doubles the chemistry to track on every visit, since a spa’s smaller water volume and higher operating temperature push it out of balance faster than the main pool body. Checking both independently, rather than assuming a shared reading, is standard practice on these combination systems.
Homes on Westlake Hills’s largest lots sometimes have equipment pads positioned well away from the house for noise or visibility reasons, tucked behind landscaping or below a retaining wall. That placement is noted the first time a pool is serviced so access does not become a repeated question, and so equipment gets the same thorough weekly check regardless of how far it sits from the main house.
Repairs on custom and feature-rich pools
Repair calls on the more elaborate systems common in Westlake Hills usually start with the same process as anywhere else on the route: an on-site inspection, typically the same day or next business day, to diagnose the actual failure before recommending a fix. Multi-equipment systems with spas, water features, or automated controls take a bit more time to fully diagnose than a single-pump setup, but the certification across Fluidra, Hayward, Jandy, Waterway, and Zodiac covers the equipment lines most common on higher-end builds in this area.
Retaining walls and engineered drainage around a hillside pool occasionally introduce repair scenarios beyond standard pool equipment, cracked coping from ground settlement, or a drain line that needs clearing after heavy rain. When a repair call touches structural elements outside the equipment itself, that gets flagged clearly and, where it falls outside pool-specific work, a referral to the right trade rather than a guess at a fix that is not the crew’s specialty.
Construction for existing Westlake Hills clients
As with the rest of the service area, new construction is limited to existing maintenance clients and runs one project at a time. On a hillside lot with HOA oversight, that focus matters even more, since a build here involves more moving pieces (engineering, drainage, HOA approval, and construction) than a flat-lot job, and a single-project approach means each one gets full attention through every stage rather than competing for time against other active builds.
A hillside renovation or addition in Westlake Hills, adding a spa, extending decking, or replacing an aging feature, often needs the same engineering scrutiny as a full new build, since any change to the pool structure interacts with the retaining walls and drainage already in place. That is factored into project timelines from the first conversation rather than assumed away.
Access logistics on hillside properties
Getting equipment, chemicals, and repair parts to a pool pad on a Westlake Hills hillside lot is sometimes a bigger part of a service call than the actual work. A pad tucked below a retaining wall or accessed by a narrow side path takes longer to reach than a straightforward subdivision setup, and that access route gets mapped on the first visit so every following stop moves efficiently instead of re-figuring the property each time.
Steep driveways and terraced walkways common in this area also affect how larger repair jobs get staged, replacing a heater or a filter tank sometimes means carrying equipment down multiple grade changes rather than wheeling it in from a driveway. That logistics reality is factored into repair scheduling and quoted labor rather than treated as a surprise once a crew is on site.
Gated entries and longer private drives are also common on the area’s larger lots, and confirming gate codes, parking, and the best access point on the first visit avoids repeated back-and-forth on every stop after that.
Weather adds another layer to hillside access. A hard rain can turn a steep gravel or paver path down to an equipment pad into a genuinely slick, slower walk than the same route on a dry day, and that gets factored into how a visit is timed and staged rather than treated as a routine flat-lot stop regardless of conditions. None of this changes the standard of the work performed, only the care taken getting equipment and parts safely to where they are needed.
Get in touch
On a Westlake Hills hillside lot, with retaining walls, terraced decking, and HOA rules to track alongside the pool itself, having one person carry the whole history matters more than on a flat, simple backyard. That person is Max, on every visit and every repair call, not a rotating crew relearning the property’s access and equipment each time.
If a Westlake Hills pool needs weekly service, a repair diagnosis, or you are already a maintenance client weighing a hillside build or renovation, reach out to talk through the property and the schedule. Same-day or next-business-day inspection is standard for repair calls, and there is no long-term contract required to start weekly service.
Services in Westlake Hills
Also serving nearby
WHAT WE DO
Our Services
Weekly maintenance, fast repairs, and boutique construction, all from one Austin-area pool company.

Pool Maintenance
Weekly cleaning, chemical balancing, and equipment checks. Consistent service, no surprises.
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Pool Repairs
Equipment, pump, tile, plaster repair and leak detection. Fast diagnosis, clean fix, no guesswork.
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Pool Construction
Custom pool construction for existing maintenance clients. Referral-based and boutique, not a high-volume build shop.
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WHY MAX POOLS
Relationships First, Not a Referral Ad
Max built this company on relationships, not marketing. New clients start with weekly service on purpose, because showing up on time and doing the small stuff right, week after week, is what earns the trust for a bigger project later. There is no script and no sales pitch: if a repair does not need doing, Max tells you that too. The reviews are real; nobody here pays for them. And the guy who answers when you call is the same guy who shows up at your pool.
- 0+
- Years building backyards

FEATURED PROJECTS
Pools We Have Serviced and Restored
A look at recent work across Austin’s Hill Country neighborhoods.
What Austin Homeowners Say
Eric Gehrman

“Max helped me start up my pool after it had been built. He was extremely informative and knowledgeable. I was pretty overwhelmed before he stopped by with all of the equipment and processes... but after he left, I felt at ease with everything. He pointed out some issues with the plumbing, and I was able to get the plumbers back out to fix the issue. You can tell that Max takes pride in doing good work and desires the best for his customers.”
Steven Oliver
“We had an outstanding experience with Max...highly recommend him. We had him come out to give us an estimate on repairing some tile on our spa. Looked at what was going on and said he’d get back to us with the estimate (he did...the next day). However, what really stood out for us was him taking the time to look at our entire pool setup (equipment, pool app settings, schedules, chemicals, etc) and give us some suggestions on how to make everything work more efficiently for our setup. It’s really been great to work with someone who still focused on taking care of customers and building a relationship. Highly recommend Max to anyone needing help with their pool.”
William Mahrer
“Using Max Pools to rebuild my filter pump impellor and replace it’s locked up motor was a great experience. Max responded within minutes of my outreach to him, came to my residence within an hour or so, diagnosed the issues, quoted me the price in under an hour and by the next day the work was completed. Max was one of 8 pool companies I contacted, with most of them booked out a week or more.”
Nancy Keasler
“Max Pools Austin, LLC is 100% knowledgeable, efficient, communicative, and so very generous with their knowledge. Every person from their company is super polite, friendly, welcoming, and knows what they are doing. Our pool is in wonderful hands, and I never have to worry about it.”
Paul Green
“Max pools has always been super responsive to our pool equipment problems and this time was no exception. Max has the answers (and the parts) to fix the small leak and had us back in business right away. Timely, knowledgeable, friendly and reliable.”
Chris Kiszely
“I’ve used Max Pools for years (repairs and cleaning service) and Max and his team have always done a great job cleaning and repairing my pool equipment.”
LisaJustine Hernandez
“Max helped me re-locate my motor and filter many years ago. Happily his work continues to do it’s job. I’m a happy long-term customer.”
Gary Stanworth
“Max and his team do an excellent job keeping my pool clean and operating properly. They are also very quick to respond when I have a problem. They are the best.”
Lance Goldsmith
“Dominic is always punctual, thorough and a pleasure to deal with.”
Joey Pham
“100% trusted in pool business. Max and his crew did an amazing job, not just with servicing our pool, but with the care and pride they put into their work. A true happy client here.”
QUESTIONS
Frequently Asked Questions
Max Pools Austin provides weekly pool maintenance, repair, and boutique construction across the greater Austin, TX metro and the Texas Hill Country, including Austin, Westlake Hills, Bee Cave, Lakeway, Dripping Springs, Spicewood, Driftwood, Buda, and Round Rock. Because the client roster is kept intentionally small, Max personally services every route himself rather than dispatching a rotating crew across a wider territory. If your address is close to one of these communities but you are not sure whether it falls inside the current route, call or text and Max will tell you directly rather than leaving you guessing from a generic coverage map.
Where we service
WESTLAKE HILLS, TX
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Work With a Pool Company That Actually Shows Up
Max Pools Austin is currently accepting new maintenance clients in the Greater Austin area. Spots are limited on purpose.
Talk to Max
We treat our customers like they are our own, with our mom-and-pop shop. When you reach out, you are talking directly to MAXWELL CONKLIN and his team. We make every effort to respond the same day.
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